Photolease is an independent finance business, providing equipment leasing solutions to the creative industry for over 30 years. Photolease specialises in supporting small and medium sized businesses and finances a wide range of equipment including cameras, computers, lighting, printers, beauty equipment and vehicles.
Photolease selected Acquis in 2016 as their insurance partner, aware of their excellent reputation in the market and impressed with the quality of the insurance products Acquis provides.
Photolease fully outsources the management of customer services and claims to Acquis, whose expert call handlers are trained to assist in protecting the company’s risk whilst providing a genuine customer benefit through fast, efficient service. As part of the insurance programme, Acquis offers a fast repair or replace service for customers with damaged or lost equipment. For Photolease’s customers this reduces the downtime of faulty equipment and minimises any disruption.
By working with an effective and efficient insurance partner, Photolease has found this has enhanced their customer relationships. The Acquis insurance programme reduces risk in Photolease’s leasing portfolio, provides the reassurance of high quality insurance cover on leased equipment, and delivers a valuable additional revenue stream.